Help with your account, access, or safety.

Account and sign-in

• Confirm you are using the email address connected to your account.
• Check spam and junk folders for confirmation messages.
• Do not share sign-in links, passwords, one-time codes, or recovery information.

Privacy and account deletion

Open Profile, then Privacy and data to export account information or request deletion. The separate Account deletion page explains the current process even when you cannot access the app.

Safety reports

Use Safety options on a connection or message to block, end the connection, or submit a private report. If someone is in immediate danger, contact local emergency services. A verified support address and response-time commitment must be added before public launch.

Accessibility

Profile settings include reduced motion, larger text, and higher contrast preferences. Report any inaccessible screen with the device, operating-system version, assistive technology, and the step that failed—without including passwords or private messages.